Return policy

* We are not responsible for any lost or stolen merchandise incurred upon return shipping.



* We accept returns or exchanges on any undamaged, unused items within 14 days of delivery date, after 14 days all sales are final.



* Returns must include all original receipts, tags and accompanying packaging.



* To return or exchange items, you must request a return authorization by contacting us



* If the parcel is returned to us, we will charge the shipping fee again before shipping it back.



* Your refund will be credited to your original form of payment. If the complete order is returned a refund will include shipping costs.



* Please allow up to 10 days for your refund to process.



* We reserves the right to reject returns which do not comply with our return policy.



* Returns that do not respect our policy may be sent back to the original shipping address at our discretion.



* Please send any returns to:
The Send 

Calle Llançà 35 Escalera Derecha 2-2
08015 Barcelona
Email : the.send.help@gmail.com